Refund & Return Policy

Effective Date: 10-06-2025

Welcome to Freaking Minds. This Refund and Return Policy outlines the process for returns, refunds, for our services. Please read carefully before making a purchase.

Introduction

At Freaking Minds, we strive to provide the best digital marketing and web development services. If you are not satisfied with your purchase, we are here to help. This policy applies to all customers purchasing services from our website.

Return and Refund Conditions

We want you to be fully satisfied with our services. However, we have certain conditions under which we accept returns and offer refunds:

• Services Not Yet Provided: If you request a refund before the services have been initiated or delivered, we offer a full refund.
• Defective or Poor-Quality Work: If you are not satisfied with the quality of the work delivered, you may request a revision. We will work with you to resolve any issues. If the work does not meet the agreed-upon standards after revision, you can request a refund within 7 days of service delivery.
• Services Completed and Delivered: Once the service is completed and delivered, no refund will be issued unless there is a specific agreement or dissatisfaction that cannot be resolved through revision.
• Non-refundable Services: Certain services, such as custom-designed content or projects that are highly specific to your business, may not be eligible for a refund. These will be clearly stated during the order process.

How to Request a Refund

If you believe you are entitled to a refund, please follow the steps below:

1. Contact our support team at support@freakingminds.in.
2. Provide your order number, service details, and the reason for the refund request.
3. If applicable, provide any supporting documentation, such as emails, contracts, or project drafts.

We will review your request and get back to you within 5 business days with a resolution.

Refund Process

If your refund request is approved, we will process the refund to the original payment method within 7 business days. Please note that depending on your bank or payment provider, the processing time for the refund may vary.

Exchanges

Since we offer digital services, exchanges are generally not applicable. However, if you are dissatisfied with the service provided, we encourage you to contact us within 7 days for a revision or to discuss other solutions.

Late or Missing Refunds

If you have not received your refund yet, please first check with your bank or payment provider. It may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at support@freakingminds.in.

Changes to this Policy

We may update our Refund and Return Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this Refund and Return Policy are effective when they are posted on this page.

Contact Us

For any questions about these Terms & Conditions, you can contact us at:

Freaking Minds
House No. 5, Maheshwari Bhawan,
Near Qutbi Masjid, Professors Colony,
Bhopal, Madhya Pradesh
📧 support@freakingminds.in
📞 +91 9833257659